After a great visit previously, I came back for their lunch menu, expecting another good meal, unfortunately, my confidence was misplaced this time.
We ordered the Wakatori Karaage Don (fried chicken with rice, miso soup, and cabbage with sesame sauce) and a small Chirashi Don, which also came with miso soup.
When my Chirashi Don arrived, it looked different from the menu. Some of the ingredients were missing, and a new ones was appeared out of nowhere…
I asked the waiter and he casually explained the tamago has finished, so the kitchen replaced it with the kani. Apparently, customer consent is optional these days, eh?
Another disappointment — the rice. My Chirashi Don rice was awful. I couldn’t believe how they managed to turn Japanese steamed rice into a wet and clumpy mess.
It was disgusting and disgraceful. Japanese rice is one of the basic yet sacred element in Japanese cuisine — if that’s done poorly, what hope is there for the rest?
At the same time, I overheard another couple beside our table were complaining that the foods were lousy. Seems like disappointment was served on the menu that day.
If this is their idea of quality standard, I’ll happily take my appetite elsewhere - preferably somewhere that respects both foods and customer’s thoughts.
Kthxbye.